You have no items in your shopping cart.
Service Info & Pricing
We service, tune & upgrade all brands* of suspension, regardless of age, type and model. We are also the NZ agents for Manitou and have access to the full range of Manitou forks & parts.
Fork servicing is available from periodic maintenance to full strip and service. We can offer, where available, new factory parts, new aftermarket parts and sometimes good used parts for older obselete models.
We offer tuning and upgrades for the most popular suspension platforms. Details on how we can improve your fork are available here.
Servicing is performed by trained staff in a clean work-shop using dedicated tools and the best fluids for each application. Service costs are split into labour, fluids and parts. Fork return is via insured & tracked courier (Post Haste or NZ Couriers), pickup (if local or passing through Central Otago) or drop off (Alexandra/Clyde shops only).
*We service all brands, including Manitou, Rockshox, Fox, Cane Creek, Marzocchi, Ohlins, Specialized, DVO, DT, Magura, Maverick, Pace, RST, Suntour, Wren, X-Fusion, AMP Research, Noleen, Kona, Lapierre, Curnutt, DMN, BOS, Elka, Scott, Stratos and others; excluding Cannondale Headshock & Lefty.
Click button and complete a service booking form to book your fork service, tune and/or upgrades:
Lead Time & Service Queue
Subscribe to Service Queue Notification
Getting Parts to Shockcraft
There are three options for getting your suspension or dropper post to us:
• Drop Off : If you are based in Central Otago or passing through you are welcome to drop your suspension to us at 58 Boundary Road, Alexandra.
• Carrier Kereru (Pigeon) Pickup: If you are too far to come visit then you can book our Shockcraft Kereru and we'll arrange courier pickup of your suspension/dropper post (New Zealand based customers only - Kereru do not fly offshore).
• Arrange Own Courier
Once you've booked your job we will email you a job number and a Shockcraft address label with checklist so you know what to do next. We will notify you via email when your parts arrive and when your service is complete. In between we will contact you if we have any questions.
Service Pricing
The nature and cost of service depends on the specific suspension model, it's unique issues and prior maintenance schedule. Click on service & tuning options below for pricing information.
-
Fork Service Labour Pricing
From: US$17.70
To: US$504.31
The nature and cost of service depends on the specific suspension model, it's unique issues and prior maintenance schedule. Model specific pricing is available from our Pricing page by selecting your fork model. If your model is not included please see pricing below.
Learn More
If you're not sure what type of service is required please contact us or we can make a recommendation after inspection of the fork. Repair work is additional to a normal service. We will always call and discuss before proceeding with any repair work.
These rates are for labour only and exclude repair.
Parts, oil & freight are additional and vary depending on the brand & model and the problems found. -
Normally you book your fork, shock or dropper post for a Shockcraft service and send it when you can. We service parts in the order that they arrive. In busy times this can mean up to a month with a bike in pieces and no riding.
With our new Book Now, Send Later option you can keep your place in the queue and we tell you when we need your fork, shock or dropper. Use our Carrier Kereru (Pigeon) Pickup service and we'll organise courier collection. This can bypass much of the downtime.
Only require one Book Now, Send Later per group of service parts sent together.
See our Terms & Conditions below. Learn More -
Fox F34, F36, F38, F40 & Marzocchi Z1 GRIP & GRIP2 2018+ Service, Matrix Tune & Upgrade Pricing
As low as: US$85.53
All tuning and upgrade options fork for Fox 34, 36, 36 E-bike, 38, 40 & Marzocchi Z1 GRIP or GRIP2 dampers and forks:
Application:
2021+ F34, F36, F38, F40 forks with GRIP2 VVC damper & NA2 air spring
2018-2020 F36 forks with GRIP2 damper & NA2 air spring.
2017+ GRIP or GRIP2 damper in F34, F36, F38 or F40
2019+ Marzocchi Z1 GRIP forks
Send us your fork or damper and we will modify and tune it to your weight and riding style. This service removes harshness, increases support and brings a live and playful feel. Increasing both support and compliance.
Includes labour, machining, new parts, consumables and fluids for dampers in good working condition.
Excludes repairs & any additional repair parts
Want a new tuned GRIP2 damper?
You can also purchase a new tuned GRIP2 damper. Information and pricing is over here. Learn More -
Free option to cut down the wait time for customers dropping off & collecting their fork, shock or dropper post.
Normally you would book your fork, shock or dropper post for a Shockcraft service and get it in to us when you can. We service parts in the order that they arrive. In busy times this can mean up to a month with a bike in pieces and no riding.
With our new Book Now, Drop Later option you can keep your place in the queue and we tell you when we need your fork, shock or dropper. This is a free service for those dropping in and collecting their service parts (if you are too far away to drop off/collect then you can use our Book Now, Send Later service). This can bypass much of the downtime.
See our Terms & Conditions below. Learn More -
Fox F32, F34, F36, F38 & F40 FIT4 2016+ Service, Tuning & Upgrade Pricing
As low as: US$85.53
All tuning and upgrade options fork for Fox 32, 34, F36 & F38 FIT4 Factory Series dampers and forks, also works with the 2016-17 F40 FIT-LSC:
2016+ F32, F34, F36, F38 & F40 forks with FIT4 dampers that have low speed compression adjusters can be fitted with Vosprung Tractive and tuned. NA2 air springs can be modified, upgraded or replaced with coil springs (F36, F38), Luftkappes or Secus air spring upgrades.
Send us your fork or damper and we will modify and tune it to your weight and riding style. This service removes harshness, increases support and brings a live and playful feel. Increasing both support and compliance.
Includes labour, machining, new parts, consumables and fluids for dampers in good working condition.
Excludes repairs & any additional repair parts.
This works for both 2016-2019 10mm and 2020+ 8mm FIT4 dampers. Learn More -
Shockcraft Carrier Kereru (Pigeon) Pickup
US$0.00Book Now
Purchase this product to book courier pickup & delivery of your fork, shock or dropper post to Shockcraft for service. Excludes return freight.
STEP 1: Book service of your fork, shock or dropper post here
STEP 2: Pack your parts & measure dimensions & weight of parcel*
STEP 3: Enter your parcel details below, click Add to Cart
STEP 4: In checkout enter your pickup address as the shipping address & select shipping method as Carrier Kereru Pickup
You will be sent an email with a Post Haste courier ticket to print and attach to your parcel, along with a link to click to book pickup once your parcel is ready to go. When the booking link is clicked you'll have the chance to enter delivery instructions.
IMPORTANT: pickup from a non-urban address is not available. Check here to see if Post Haste classifies your address as non-urban. You can either provide an alternative address in an urban area or enter a Post Haste depot/agent address as your address in checkout. Please call your local Post Haste courier if you're not sure of their location.
ALEXANDRA & CLYDE CUSTOMERS: Dimensions/volume not required for pickup from Alexandra/Clyde addresses - enter zero for dimensions & weight. The NZ$5 charge covers both pickup and return of the suspension/dropper post.
*Dimensions of parcel must be accurate. If dimensions are incorrect and the freight cost to Shockcraft is higher as a result, this extra cost will be charged to you when we invoice the service job. Learn More -
Custom Tuning & Service for Cartridge Forks (Shockcraft)
As low as: US$392.24
Custom tune & service for cartridge damper forks for which we do not currently have a tuning system
Includes labour, consumables and fluids
Consumables include oil, grease, o-rings & quad rings, excludes special seals
Optional wiper seals, repairs & upgrade parts
Contact us for more information and to see if your fork is indeed tuneable. Learn More -
Rockeater Tune for Fox 40 GRIP & GRIP2 2018+
As low as: US$268.38
Rockeater Tune for Fox 40 GRIP or GRIP 2 dampers and forks, including 2017+ F40 GRIP or GRIP2 dampers and 2021+ F40 GRIP2 VVC dampers
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Matrix Tune
If you want the full experience of the Matrix Tune for the Fox 40 GRIP or GRIP 2 we still do these too. Information and pricing for the Fox 40 GRIP or GRIP 2 Matrix Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE Fox)
Excludes repairs, repair parts and optional upgrades
Optional Air Spring upgrade - Vorsprung Secus
Service Pricing only (i.e. without tuning/modifications) is here
Want to buy a new tuned damper to bolt-in?
You can also purchase a brand new F40 GRIP2 Charger damper with Matrix or Rockeater Tune to bolt into your fork, info here Learn More -
Fork Silent Treatment (Shockcraft)
From: US$112.07
To: US$318.51
Permanent repair of creaking and ticking noises from fork crowns. Also improves fork stiffness. Shockcraft has the technology and understanding to dismantle and reassemble fork crowns for safe and permanent creak repair.
Learn More
Note that damaged crowns will be rejected. This is not a repair for parts stretched or bent.
Pricing depends on whether we receive a stripped Crown Steerer Unit (CSU) only or a whole fork. If you send a whole fork we need to strip and rebuild it.sembly.
Forks with cartridge dampers (e.g. Fox FIT/GRIP/GRIP2/CTD, RockShox Charger, Manitou MC2 or Mezzer) require a minimum of a Lower Leg & Air Spring Service.
Forks with in-leg or open bath dampers (e.g. Fox open bath, RockShox all except Charger, Marzocchi Z2) require a minimum of a Standard Service. The service labour pricing provided excludes additional repair. Parts, oil and freight are additional and vary depending on the brand & model and the problems found.
Available immediately for RS Zeb, RS Yari/Lyrik 35 mm, RS Pike 35 mm, RS 32 mm Fox 38 mm, Fox 36 mm, Fox 34 mm, Fox 32 mm Manitou 37, 34, 32 and 30 mm, MRP Ribbon 35mm forks and more. New sizes have a slight delay as we design and manufacture tooling. -
Rockeater Tune for Fox 40 FIT4 LSC 2016-17
As low as: US$350.57
Rockeater Tune for Fox 40 FIT4 forks & dampers 2016-17 that have low speed compression adjusters
Incorporates Vorsprung Fractive hardware
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Matrix Tune
If you want the full experience of the Matrix Tune for the Fox 40 FIT4 LSC we still do these too. Information and pricing for the Fox 40 FIT4 LSC Matrix Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications and consumables, with optional wiper seals (SKF or OE Fox)
Excludes repairs, repair parts and optional upgrades
Optional Air Spring upgrade - Vorsprung Secus
Service Pricing only (i.e. without tuning/modifications) is here Learn More -
Fox/Marzocchi GRIP2 VVC Damper with Shockcraft Matrix Tune
As low as: US$773.04
Purchase a new GRIP2 damper with Shockcraft Matrix Tune to upgrade your Fox 34, 36, 38 or 40, or Marzocchi Z1 2019+
Our Matrix Tune & Unharsh Modifications for these dampers are for your weight, bike geometry and riding style. We remove harshness, increase support and compliance, while providing a lively playful feel.
Pricing & Availability
This product is a new Fox GRIP2 damper, with tuning & modifications, which includes labour, machining, new parts, consumables and fluids
Fox F36 GRIP2 damper fits the Marzocchi Z1 2019+ forks
GRIP2 Dampers are ordered in from the NZ Supplier as required. Lead time for F36 and F38 GRIP 2 dampers is usually 2 days. F34 and F40 GRIP2 dampers are not usually stocked by the NZ Supplier and would need to be ordered in once your order is confirmed. ETA is 30 to 90 days.
Rockeater Tune
We also have our Rockeater Tuned Fox GRIP2 dampers, info here.
Want your existing GRIP/GRIP2 damper tuned?
You can also send us your existing Fox GRIP/GRIP2 damper or fork for tuning, see Related Products for info Learn More -
Fork Bushing Burnishing (Shockcraft)
From: US$26.54
To: US$38.34
Final sizing and tolerancing of fork bushings to ensure minimal friction and maximum performance. Cures issue of friction and stiction to improve small bump control. Also reduces break-in time of a new fork to zero.
Learn More
Burnish sizes are carefully chosen to provide maximum oil film thickness without any knocking or noticable play.
Available immediately for 30 mm, 32 mm, 34 mm, 35 mm and 36 mm forks. Other sizes will have a slight delay as we manufacture tooling. -
Labour for replacement or resizing of fork bushings to fix looseness, knocking or play. Includes burnishing to final size.
Learn More
Available immediately for 28.6 mm, 30 mm, 32 mm, 34 mm, 35 mm, 36 mm, 37 mm, 38 mm and 40 mm forks. Other sizes will have a slight delay as we manufacture tooling.
Note wiper seals need removed for this service and almost always require replacement.
Price excludes cost of replacement bushings. -
Fox/Marzocchi GRIP2 VVC Damper with Shockcraft Rockeater Tune
As low as: US$743.55
Purchase a new GRIP2 damper with Shockcraft Rockeater Tune to upgrade your Fox 34, 36, 38 or 40, or Marzocchi Z1 2019+ fork
The Rockeater Tune is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Pricing & Availability
This product is a new Fox GRIP2 damper with a Rockeater Tune, which includes labour, machining, new parts, consumables and fluids
GRIP2 Dampers are ordered in from the NZ Supplier as required. Lead time for F36 and F38 GRIP 2 dampers is usually 2 days. F34 and F40 GRIP2 dampers are not always stocked by the NZ Supplier and may need to be ordered in once your order is confirmed. ETA is usually 2 days if in stock locally, 30 to 90 days if not in stock at supplier.
Matrix Tune
If you want the full experience of a Matrix Tuned Fox GRIP2 damper we still have these too. Information and pricing is here.
Want your existing Fox GRIP/GRIP2 damper tuned?
You can also send us your existing Fox GRIP/GRIP2 damper or fork for tuning, see Related Products for info Learn More -
Fork Tube Swap (Shockcraft)
From: US$73.73
To: US$522.01
Replacement of individual Stanchion or Steerer Tubes in fork crowns. Shockcraft has the technology and understanding to dismantle and reassemble fork crowns for repair.
Learn More
Note that damaged crowns and tubes will be rejected.
Shockcraft Part Code: LBR-FORKTUBESWAP -
Stanchion or Steerer Tube Grade 4
US$88.48Stanchion or Steerer Tube Grade 4.
Learn More
Some cosmetic marks but functional condition.
Steerer tube less than 180mm long.
Not always available.
Shockcraft Part Code: SC-FORKTUBE-GRADE4 -
Stanchion or Steerer Tube Grade 5
US$147.46Stanchion or Steerer Tube Grade 5.
Learn More
Perfect cosmetic and functional condition.
Steerer tube greater than 180mm long.
Not always available
Shockcraft Part Code: SC-FORKTUBE-GRADE5 -
Fork or Shock Damper Dyno Dial-in
US$97.32Dialling in fork or shock damper settings on the shock-dyno
We calculate how much damping you need with our Fortune Teller and dial this in on our dyno and/or spring tester
Requires Fortune Teller calculation
Shockcraft Part Code: LBR-DAMPER-DYNO-DIALIN Learn More -
Fork & Shock Dyno Dial-in (Shockcraft)
As low as: US$29.49
Dialin and Setup for Forks and Shocks on Shockcraft Dynos.
Configurable for damper, air-spring or both
We calculate how much spring and/or damping you need with our Fortune Teller and dial this in on our dyno and/or spring tester
Requires Fortune Teller calculation
Shockcraft Product Code: LBR-FORK-SHOCK-DYNO-DIALIN Learn More -
Dialling in air shock curves on the spring-dyno.
Requires spring-rate calculator or Fortune Teller for fork.
Requires Fortune Teller calculation & linkage mapping for rear shock
Shockcraft Part Code: LBR-AIRSPRING-DYNO-DIALIN Learn More -
Manitou Dorado 37 mm 2022+ Damper with Shockcraft Rockeater Tune
As low as: US$874.44
Purchase a new Dorado Pro 37 mm 2022+ damper with Shockcraft Rockeater Tune to upgrade your Dorado Pro 37 mm fork
The Rockeater Tune is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Pricing & Availability
This product is a new Manitou Dorado Pro 37 mm 2022+ damper with a Rockeater Tune, which includes labour, machining, new parts, consumables and fluids
Damper Manitou Part Code: 141-38380-K021
Want your existing Dorado damper tuned?
You can also send us your existing Dorado Pro 37 mm damper or fork for tuning. We have both Custom Tune & Rockeater Tune options. Learn More -
Manitou Dorado 37 mm 2022+ Service Pricing
As low as: US$82.58
Service pricing for Manitou Dorado 37 mm 2022 & later forks
Includes labour, consumables, wiper seals and fluids
Excludes repairs & repair parts
See Related Products for tuning options Learn More -
Custom Tune for Manitou Dorado 37 mm 2022+ (Shockcraft)
As low as: US$524.96
Custom Tuning for Manitou Dorado 37 mm 2022 & later forks or fork dampers
With the Custom Tune we use our Fortune Teller to calculate your tuning targets using rider weight, terrain, bike geometry and riding style
These are combined with our damper modifications to give unrivalled comfort, control, traction and speed
Custom tuning Includes our Unharsh Modifications, with machining of three pistons in the Dorado 37 mm damper, dyno testing, damper final settings and air pressure recommendations
Rockeater Tune
We also have our Rockeater Tune for the Dorado 37 mm, info here
Pricing
Send in either your whole fork or damper only
Custom Tune pricing includes labour for tuning & service (damper only or whole fork), modifications (machining of 3 pistons) and consumables, with optional wiper seals
Excludes repairs, repair parts and optional upgrades
Optional upgrades and spare parts shown
Service Pricing only (i.e. without tuning/modifications) is here Learn More -
Custom Tune for Manitou Dorado 36 mm 2009-20 (Shockcraft)
As low as: US$524.96
Custom Tuning for Manitou Dorado 36 mm 2009-20 forks or fork dampers
With the Custom Tune we use our Fortune Teller to calculate your tuning targets using rider weight, terrain, bike geometry and riding style
These are combined with our damper modifications to give unrivalled comfort, control, traction and speed
Custom tuning Includes our Unharsh Modifications, with machining of three pistons in the Dorado 36 mm damper, dyno testing, damper final settings and air pressure recommendations
Rockeater Tune
We also have our Rockeater Tune for the Dorado 36 mm, info here
Pricing
Send in either your whole fork or damper only
Custom Tune pricing includes labour for tuning & service (damper only or whole fork), modifications (machining of 3 pistons) and consumables, with optional wiper seals
Excludes repairs, repair parts and optional upgrades
Optional upgrades and spare parts shown
Service Pricing only (i.e. without tuning/modifications) is here Learn More -
Rockeater Tune for Manitou Dorado 37 mm 2022+ (Shockcraft)
As low as: US$348.01
Rockeater Tune for Manitou Dorado Pro/Expert 37 mm 2022 and later forks
This is a preconfigured set of modifications and internal tuning which is targeted at 70-80 kg riders who like to ride rough stuff fast without getting beaten
They have enough range to also work great for riders from 60-90 kg
But even outside those limits they're better than anything you'll find factory
The Rockeater Tunes are based on our Matrix & Custom Tune series, incorporating Unharsh Modifications where needed. But it's simpler. There are no calculations or data needed. Just send us either your fork or damper. We will service, install and dyno test to make sure it's running perfectly.
As the Rockeater Tunes are a one-size-fits-all upgrade, they provide the same performance and improvements for any future owners, preserving your investment.
Custom Tune
If you want the full experience of the Custom Tune for the Dorado 37 mm we still do these too. Information and pricing for the Dorado 37 mm 2022+ Custom Tune is here.
Pricing
Send in either your whole fork or damper only
Rockeater Tune pricing includes labour for tuning & service (damper only or whole fork), modifications (machining of 3 pistons) and consumables, with optional wiper seals
Excludes repairs, repair parts and optional upgrades
Optional upgrades and spare parts shown
Service Pricing only (i.e. without tuning/modifications) is here Learn More
Service Info & Pricing
