We are OPEN, shipping orders and servicing suspension & dropper posts.
Order processing & delivery may be slower due to COVID-19 disruption.  International parcels, in particular, are taking substantially longer than usual to reach their destination.

Service Booking Forms

Select the part for service below.  You will need to be logged in to complete the form (one form per part).

Book & Pickup: for shops based in Alexandra & Clyde we offer complimentary pickup of service parts.  Pickup is after 4 pm each weekday.

Carrier Kereru (Pigeon) Pickup: If you'd like us to arrange courier pickup of service parts please book our Shockcraft Carrier Kereru (New Zealand based customers only - Kereru do not fly offshore).

Further Information: available here and in our Service Terms and Conditions.