Service & Tuning Booking Form

Book Your Shockcraft Service or Tune

Direct or via your Local Bike Shop

We offer suspension and/or dropper post service & tuning direct to customers who are comfortable removing suspension/posts from their bike.  For locals we are able to remove the suspension/posts from bikes at our workshop (there is a charge for this).  We also work with local bike shops (LBS) - so you can contact them to book a Shockcraft service.  When your LBS is servicing your bike is the ideal time to get your suspension/post serviced too.

Book & Drop

Book Now, Send Later

Carrier Kereru (Pigeon) Pickup

If you are too far to come visit then you can book our Shockcraft Carrier Kereru and we'll arrange courier pickup of your suspension/post (New Zealand based customers only - Kereru do not fly offshore).

Lead Time

Our Service Queue Counter shown above provides an indication of lead time for service jobs once they arrive at Shockcraft.  This timeframe updates automatically depending on how many items are in the queue.  Our live service queue is available for you to see how your job is progressing through the queue.  When our service queue is longer (>2 weeks) our Book Now, Send Later or Book Now, Drop Later service is a good option to shorten the time you are without your suspension or dropper post.

Further Information: is available at the below links and in our Service Terms and Conditions.

Fork Service Info   |   Rear Shock Service Info   |   Dropper Post Service Info

Dealers: please complete a service form on the dealer site.